Think Of The Person, Not Just The Process


Think Of The Person, Not Just The Process

Back in the days when most BAs were able to work in offices, there’d be nothing I’d like more than a nice process discovery workshop.  As analysts, we’ve probably all run those fantastic sessions with huge lengths of brown paper adorned with sticky notes carefully placed by stakeholders, each sticky note representing a task or sub-task.   It’s a great way of helping to uncover the complexity of existing processes and work out how they can be improved. Of course, today, these sessions are still fun but with many parts of the world in ‘lockdown’ it’s necessary to conduct the sessions remotely using a virtual whiteboard or modelling tool.


Online enterprenuer. Lean leadership consultant.

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